Terms of Service
Effective date: 2024-11-04
Welcome to MinuteBI, a cloud-based, subscription service for business intelligence by Archmob Pte. Ltd. By using MinuteBI ("we", "us", or "our") you agree to the following Terms of Service. Please read these terms carefully before using our services.
1. Services and Subscriptions
MinuteBI offers a cloud-based business intelligence service with a monthly subscription plan. By subscribing to MinuteBI, you agree to be billed automatically by our payment processor, Stripe, on a monthly basis.
1.1. Free Trial
We offer a free trial period during which you can use MinuteBI without charge. At the end of the free trial, your access to your uploaded files and any charts, dashboards, or queries created based on those files will be suspended until you avail of a MinuteBI subscription. Upon subscription, access to your files, charts, dashboards, and queries will be restored.
1.2. Cancellation and Data Deletion
If you choose to cancel your subscription:
- You will no longer automatically be charged by our payment processor.
- Your existing subscription, and thus access to your uploaded files, charts, dashboards, and queries will remain valid until the original expiration of your subscription.
- MinuteBI reserves the right to permanently delete your uploaded files, charts, dashboards, and queries two (2) months after the expiration of your latest subscription.
You may choose to delete your account regardless of whether you have a subscription. If you choose to delete your account:
- Your uploaded files, charts, dashboards, and queries will be permanently deleted with immediate effect.
2. Refund Policy
Refunds are subject to our refund policy, as follows:
- Refund requests for monthly plans will only be considered within the first seven days of the billing cycle. Beyond that, no refunds will be issued.
We reserve the right to deny refund requests that do not meet these criteria. If your account is terminated due to a violation of the Acceptable Use Policy or the Fair Use Policy, we will provide a prorated refund based on the remaining time in your subscription.
3. Acceptable Use Policy
You agree not to upload to the MinuteBI cloud service any data to which you do not have a copyright or other license to use. Additionally, the following types of data are prohibited:
- Personal Identifiable Information
- Protected Health Information
- Financial/Payment Data
- Authentication Data
- Sensitive Business Information
- High-Risk Personal Data
If you wish to use MinuteBI for this type of data, please contact Archmob Pte. Ltd. for a customized and secure deployment plan.
4. Fair Use Policy
MinuteBI is committed to ensuring fair use of its services. We reserve the right to monitor and limit excessive or abusive use at our sole discretion. If we determine taht your use of MinuteBI is disproportionately affecting the performance or security of our service or other users, we may:
- Impose usage limits other than those described in the subscription plan
- Suspend or terminate your account
In the event of account suspension or termination due to abuse, a prorated refund will be issued based on the remaining subscription period.
5. Termination and Account Suspension
MinuteBI reserves the right to terminate or suspend your account for any violation of these Terms of Service, including:
- Violation of the Acceptable Use Policy
- Failure to pay for services
- Abusive or unfair usage of resources
6. Modifications to the Service
MinuteBI reserves the right to modify or discontinue the service at any time. We will make reasonable efforts to notify users of any significant changes, including changes in pricing or service features. Continued use of the service after such modifications constitutes acceptance of the revised terms.
7. Disclaimer of Warranties and Limitation of Liability
MinuteBI is provided 'AS IS', 'AS AVAILABLE', and 'WITH ALL FAULTS'. Archmob Pte. Ltd. expressly disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of 'MERCHANTABILITY', 'FITNESS FOR A PARTICULAR PURPOSE', and 'NON-INFRINGEMENT'.
MinuteBI will not be liable for any indirect, incidental, or consequential damages arising from your use of our service, including but not limited to data loss, business interruption, or loss of profits, even if advised of the possibility of such damages.
8. Severability
If any provision of these Terms of Service is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
9. Contact Information
If you have any questions or concerns regarding these Terms of Service, please contact us at: